Shipping policy

Last modified: 7/25/2025

Order Processing

We aim to ship your order within three (3) business days from the time of purchase. However, orders are not typically processed or shipped on weekends or holidays. There may be additional processing and shipping delays caused by unforeseen circumstances.

You will receive an email confirmation with tracking information once your order has shipped. If you do not receive tracking information within seven (7) business days of the time of purchase, email info@bikopia.com.

Delivery times are estimates and may vary depending on your location and external factors.

Shipping Locations

We currently ship to addresses within the United States of America. We do not ship outside the United States of America at this time.

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.

Delays and Issues

We are not responsible for shipping delays caused by the carrier or external events (weather, customs, etc.). If your package is delayed, please contact the carrier with your tracking number.

If your order hasn’t arrived within the estimated time frame, please contact us at info@bikopia.com with your order number.

Lost or Stolen Packages

We are not liable for lost or stolen packages. Please ensure your delivery address is secure. If your package is missing, contact the shipping carrier to initiate a claim.